Hi, I’m Katerina,
A Business & Service Design Consultant
with focus on elevating company cultures, employee experiences and services, designing training programmes, branding and marketing strategies.
With a track record of spearheading end-to-end projects spanning diverse industries such as financial services, retail, technology, and education, I specialise in leveraging Design Thinking Methodologies and Service Design Tools. Grounded in a background and passion for psychology, I bring a robust user-centric approach and adept research skills to the table.
Having executed design projects in both public and private sectors across regions like the UAE, India, Australia, and Southeast Asia, I have cultivated a mindset that embraces the ethos of 'think globally, act locally.'
From an Accounting Company to a Financial Advisor
Fostering a Mindset Shift; From a Product Seller to a Solution Provider
By Women For Women; Becoming the Employer of Choice
Creating Outstandingly Cohesive Experiences
Crafting Service Principles for an Insurance Provider
